Focus Business Management Institute is the industry leader in retail jewelry consulting services. Focus BMI has attained this position not simply due to its revolutionary inventory control and business analysis tools, but due to the intense, highly-skilled, personal consultation that their team of jewelry industry experts provides each and every client. The software is great, but the mentorship is better.
Don Greig – Founder and President
Don Greig is the Founder of Focus Business Management Institute. Focus BMI’s revolutionary business analysis tools were conceived by him over 30 years ago, and they have been perfected each and every year since then. Don has been called the “patriarch of retail jewelry industry consulting” by former GIA President, Bill Boyajian, and is a highly respected expert in the field.
Don began his career as a jeweler managing a chain of stores and operating his own. Don recognized jewelers wanted and needed educational and advisory services to help them solve the inherent and complex problems facing this unique industry.
Don is an expert in the jewelry industry and has spent more than 30 years providing advice and counsel to jewelers around the world. His wealth of experience is what makes Focus Business Management Institute what it is today: A cutting edge advisor that brings together proprietary financial and operational reporting tools with the acumen earned by advising more than 700 jewelers.
Michael Derby – Senior Business Consultant & Operations Manager
A buyer and inventory analyst for the past 20 years, Mike is bringing extensive expertise in retail operations, inventory analysis, marketing research, financial analysis and national advertising campaigns in all advertising mediums to the jewelry industry. Mike has worked in both independent and chain retail operations as well as manufacturing facilities through out the U.S.
Mike is able to leverage these experiences in both the corporate and small business worlds to provide the Focus clients with a macro view of business while having a thorough understanding of the day-to-day operations, and personal dynamics that are active in a small and/or family owned business.
Jeffrey Arnold – Business Consultant
For more than 20 years Mr. Arnold has been in leadership roles from start-ups to Fortune 500 firms. Having led several companies through periods of tremendous growth and spearheading several start-ups, he is well versed in crisis and change management, as well as managing aggressive business development initiatives. Mr. Arnold was recognized as in industry leader in 2008 by being selected as 1 of only 19 nationally for the Mortgage Bankers Association’s Future Leaders Program. He has supervised start-up and turnaround teams for McDonald’s Corporation and served on the property start-up team for a $5 billion hotel/casino company.
Mr. Arnold has a proven record across all major corporate functions. His richly varied background includes P&L experience and operational process and procedure implementation, which exceeded company objectives in speed, efficiency, and profitability. He is skilled in all areas of executive management including sales and marketing, operations, personnel management and raising capital.
Shirley Greig – Client Liaison
Shirley is typically the first person you will get to speak with when you call the Focus offices. This is not by accident. She has a personal charm and effervescence that can bring a smile to your face and make a good day great!
Shirley’s primary focus is working with our clients to get their daily and monthly data into our analytics engines, so that the business consultants can thorough analyze a client’s operations.
With over 20 years of business and office management experience, Shirley is a valued asset to the company.
Alexander Greig – Senior Network Architect
Alexander is the company’s key network architect and lead developer of the Focus BMI “Focus Reports” system.
Paul Ismael – Senior IT Manager
Paul is fondly known by our clients as “Diablo Pablo”.
For nearly 15 years Paul has been entrenched in network administration and systems analysis. From his beginning as an AS400 Administrator for Fortune 500 companies like Electronic Arts and Wells Fargo Capital, Paul has perfected his craft and kept current with the latest trends and techniques in the technology industry.
Having studies at institutions of high education in San Francisco and Las Vegas, Paul earned his Associates of Applied Science Degree in Computer Network Systems in 2008. Paul is currently responsible for all data collection, aggregation, and administration for the Focus BMI clients world-wide.





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